1. Scope of Application
This data protection declaration applies to all personal data processed by us in the company and to all personal data processed by companies commissioned by us (order processors). By personal data, we mean information within the meaning of Art. 4 No. 1 GDPR, such as a person’s name, e-mail address, and postal address. The processing of personal data ensures that we can offer and invoice our services and products, whether online or offline. The scope of this privacy policy includes all online presences (website, social media, email communication) that we operate.
The data protection declaration applies to all areas in which personal data is processed in the company via the aforementioned channels in a structured manner. If we enter into legal relationships with you beyond these channels, we will inform you separately if necessary.
2. Legal Bases
In the following privacy statement, we provide you with transparent information on the legal principles and regulations, i.e., the legal bases of the General Data Protection Regulation, which enable us to process personal data.
As far as EU law is concerned, we refer to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
We will only process your data if at least one of the following conditions applies:
2.1 Consent: (Article 6(1)(a) of the GDPR): You have given us your consent to process data for a specific purpose. An example would be the storage of your entered data on a contact form.
2.2 Contract: (Article 6(1)(b) GDPR): To fulfill a contract or pre-contractual obligations with you, we process your data. For example, if we conclude a purchase contract with you, we need personal information in advance.
2.3 Legal obligation: (Article 6(1)(c) GDPR): If we are subject to a legal obligation, we process your data. For example, we are legally obliged to keep invoices for accounting purposes. These usually contain personal data.
2.4 Legitimate interests: (Article 6(1)(f) GDPR): In the case of legitimate interests that do not restrict your fundamental rights, we reserve the right to process personal data. For example, we need to process certain data to operate our website in a secure and economically efficient manner. This processing is therefore a legitimate interest.
Other conditions, such as the performance of recordings in the public interest and the exercise of official authority, as well as the protection of vital interests, do not generally arise for us. If such a legal basis should nevertheless be relevant, it will be indicated at the appropriate place.
In addition to the EU Regulation, national laws also apply: In Austria, this is the Federal Act on the Protection of Individuals regarding the Processing of Personal Data (Data Protection Act), or DPA for short.
If other regional or national laws apply, we will inform you about them in the following sections.
3. Revocation of Your Consent to Data Processing
Some data processing operations are only possible with your express consent. A revocation of your already given consent is possible at any time. An informal communication by e-mail is sufficient for the revocation. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
4. Rights According to the General Data Protection Regulation
By Articles 13, and 14 of the GDPR, we inform you about the following rights you have to ensure that data is processed fairly and transparently.
According to Article 15 of GDPR, you are entitled to information about whether we process data from you. If this is the case, you are entitled to receive a copy of the data and to know the following information:
- The purpose for which we carry out the processing;
- The categories, i.e., the types of data that are processed;
- Who receives this data and, if the data is transferred to third countries, how can security be guaranteed;
- How long the data will be stored;
- The existence of the right to rectification, erasure, or restriction of processing and the right to object to processing;
- That you can complain with a supervisory authority (links to these authorities can be found below);
- The origin of the data if we have not collected it from you;
- Whether profiling is carried out, i.e., whether data is automatically evaluated to arrive at a personal profile of you.
You are entitled to rectification of data according to Article 16 of GDPR, which means that we must correct data if you find errors.
You are entitled to erasure (“right to be forgotten”) under Article 17 of GDPR, which specifically means that you may request the erasure of your data.
According to Article 18 of GDPR, you are entitled to restriction of processing, which means that we may only store the data but not use it further.
According to Article 20 of GDPR, you are entitled to data portability, which means that we will provide you with your data in a common format upon request.
You have a right to object according to Article 21 of GDPR, which entails a change in processing after enforcement:
- If the processing of your data is based on Article 6(1)(e) (public interest, exercise of official authority) or Article 6(1)(f) (legitimate interest), you may object to the processing. We will then check as soon as possible whether we can legally comply with this objection.
- If data is used to conduct direct advertising, you may object to this type of data processing at any time. We may then no longer use your data for direct marketing.
- If data is used to carry out profiling, you may object to this type of data processing at any time. We may no longer use your data for profiling thereafter.
According to Article 22 of GDPR, you may have the right not to be subject to a decision based solely on automated processing (for example, profiling).
You are entitled to lodge a complaint under Article 77 of GDPR. This means that you can complain to the data protection authority at any time if you believe that the data processing of personal data violates the GDPR.
If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. For Austria, this is the Data Protection Authority.
5. Right to Data Portability
You are entitled to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or third parties. The data will be provided in a machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.
6. Right to Information, Correction, Blocking, Deletion
Within the framework of the applicable legal provisions, you are entitled at any time to free information about your stored personal data, the origin of the data, their recipients, and the purpose of the data processing. You are entitled to correction, blocking, or deletion of this data. In this regard, and also for further questions on the subject of personal data, you can contact us at any time via the contact options listed in the imprint.
6.1 SSL or TLS encryption: For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that the data you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the “https://” address line of your browser and the lock symbol in the browser line.
6.2 Server log files: In server log files, the provider of the website automatically collects and stores information that your browser automatically transmits to us. These are:
- Visited page on our domain
- Date and time of server request
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- IP address
There is no merging of this data with other data sources. The data processing is based on Art. 6(1)(b) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
7. Storage Duration
The fact that we only store personal data for as long as is necessary for the provision of our services and products applies as a general criterion to us. This means that we delete personal data as soon as the reason for processing the data no longer exists. In some cases, we are required by law to store certain data even after the original purpose has ceased to exist, for example for accounting purposes.
Should you wish your data to be deleted or revoke your consent to data processing, the data will be deleted as soon as possible, and as far as there is no obligation to store it.
8. Security of Data Processing
To protect personal data, we have implemented both technical and organizational measures. Where possible, we encrypt or pseudonymize personal data. In this way, we make it as difficult as possible, within the scope of our possibilities, for third parties to infer personal information from our data.
We use HTTPS (Hypertext Transfer Protocol Secure stands for “secure hypertext transfer protocol”) to transmit data in a tap-proof manner on the Internet. This means that the complete transmission of all data from your browser to our web server is secured – no one can “listen in”.
In this way, we have introduced an additional layer of security and comply with data protection by design of technology (Article 25(1) GDPR). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data.
9. Cookies
Our website uses cookies. These are small text files that your web browser stores on your terminal device. Cookies help us to make our offer more user-friendly, effective, and secure.
Some cookies are “session cookies”. Such cookies are deleted automatically at the end of your browser session. On the other hand, other cookies remain on your terminal device until you delete them yourself. Such cookies help us to recognize you when you return to our website.
With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured to automatically delete cookies when you close the program. Disabling cookies may result in the limited functionality of our website.
The setting of cookies, which are necessary for the exercise of electronic communication processes or the provision of certain functions desired by you, is based on Art. 6 (1)(f) GDPR. As the operator of this website, we have a legitimate interest in storing cookies for the technically error-free and smooth provision of our services. Insofar as the setting of other cookies (e.g., for analysis functions) takes place, these are treated separately in this data protection declaration.
If you want to avoid having cookies in principle, you can set up your browser so that it always informs you when a cookie is to be set. In this way, you can decide for each cookie whether you allow the cookie or not.
10. Web Hosting
We have a web hosting provider whose servers you can access securely and easily to our online offerings. We may use infrastructure, platform services, computing capacity, storage space, and database services; as well as security and technical maintenance services.
The data processed in the hosting service may include any information related to our website visitors which arises during the communication and utilization. When you visit our website, our web server – the computer on which this website is hosted – usually automatically stores such data as:
- The complete Internet address (URL) of the accessed web page;
- Browser and browser version (e.g., Chrome 87);
- The operating system used (e.g., Windows 10);
- The address (URL) of the previously visited page (referrer URL);
- The hostname and IP address of the device being accessed (e.g., COMPUTER NAME and 194.23.43.121);
- Date and time;
- In files, the so-called web server log files.
Usually, the above data are stored for two weeks and then automatically deleted. We do not share this data, but we cannot exclude the possibility that authorities may view this data in case of unlawful behavior.
Please find below the contact details of our hosting provider, where you can learn more about data processing: T-Mobile Austria GmbH, Rennweg 97-99, A-1030 Vienna (Privacy Policy).
The legality of the processing of personal data in the context of web hosting results from Art. 6 (1)(f) GDPR (protection of legitimate interests).
The use of professional hosting providers is necessary to present the company on the Internet in a secure and user-friendly manner and to be able to pursue attacks and claims from this if necessary.
11. Contact Form
We store the data transmitted via the contact form, including your contact data, so that we can process your inquiry or be available for follow-up questions. We do not pass on this data without your consent.
The processing of the data you entered in the contact form is based exclusively on your consent (Art. 6 (1) (a) GDPR). A revocation of your consent already given is possible at any time. An informal communication by e-mail is sufficient for the revocation. The legality of the data processing operations undertaken until the revocation remains unaffected by the revocation.
We keep data transmitted via the contact form until you request us to delete them, you revoke your consent to store them, or there is no longer any need to retain the data. Mandatory legal provisions – in particular retention periods – remain unaffected.
12. YouTube
Our website uses YouTube plugins to integrate and display video content. The provider of the video portal is: YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When calling up a page with an integrated YouTube plugin, it establishes a connection to YouTube’s servers. YouTube thereby learns which of our pages you have accessed.
If you are logged into your YouTube account, YouTube can directly assign your surfing behavior to your profile. You can prevent this by logging out beforehand.
The use of YouTube is in the interest of an attractive presentation of our online presence. This represents a legitimate interest within the meaning of Art. 6 (1)(f) of the GDPR. You can find details on the handling of user data in YouTube’s privacy policy.
13. Google Analytics
Our website uses functions of the web analysis service Google Analytics. The provider of the web analytics service is: Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses “cookies.” These are small text files that your web browser stores on your terminal device and enable an analysis of website usage. The cookie-generated information about your use of our website is transmitted to a Google server and stored there.
The setting of Google Analytics cookies ensues based on Art. 6 (1)(f) of the GDPR. As the website owner, we are interested in analyzing user behavior to optimize our website and, if necessary, advertising.
13.1 IP Anonymization: We use Google Analytics together with the IP anonymization function. It ensures that Google truncates your IP address within member states of the European Union or other contracting states of the Agreement on the European Economic Area before transmission to the USA. There may be exceptional cases in which Google transfers the full IP address to a server in the USA and shortens it there. On our request, Google will utilize this information to evaluate your use of the website, to create reports on website activities, and to provide us with further services related to the use of the website and the Internet. There is no merging of the IP address transmitted by Google Analytics with other data from Google.
13.2 Browser Plug-in: You can prevent the setting of cookies by your web browser. This could, however, restrict some functions of our website. You can also prevent the collection of data related to your website use, including your IP address, and subsequent processing by Google. This is possible by downloading and installing the browser plugin accessible via this link.
You can find details on how Google Analytics handles user data in Google’s privacy policy.
14. Real Cookie Banner
To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found here.
The legal bases for the processing of personal data in this context are Art. 6 para. 1 lit. c GDPR and Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of the personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.
